How to Avoid Garage Door Repair Scams
Having your garage door break is inconvenient, and it’s essential to have the repairs completed quickly for the security of your home. As a homeowner, you expect to find a friendly and reputable garage door repair company that has your interests in mind and can complete your job fast and at an affordable rate, but unfortunately, more garage door company scammers are popping up across cities in the United States. What are common garage door repair scams and how can you learn to avoid them?
Common Garage Door Repair Scams
Many scammers are looking to prey on homeowners needing emergency or standard maintenance services. Three common ploys scammers use on homeowners include:
- Rebuild package: This trick preys on a homeowner’s lack of knowledge regarding garage doors and their mechanics. A technician will visit your home then claim that you need an all-new garage door, including torsion springs, cables, rollers and brackets. Even if you wanted to install a new garage door anyway, these swindlers would include inflated charges in their installation bill that would total hundreds or thousands more than you would typically pay with a reputable company.
- Lifetime guarantee: The term “lifetime” is confusing, and scammers use this vague word to take advantage of homeowners. A spring, for example, has 15,000 to 50,000 lifecycle ratings, but the cycle and its depletion vary on how often you use your garage door. If a company only offers a lifetime on parts —but not labor — then they’re likely making replacements with inexpensive hardware that will quickly break. You’ll call them for a fix, and while the part will be free, they’ll mark up their labor and replace the cheap part with another one that will break again in no time.
- Unidentified technicians: Disreputable companies will advertise that they’ll use an in-house worker to make repairs to your garage door, but will actually hire subcontractors or independent workers with no history or contact information. Investigate if someone shows up at your home in an unmarked vehicle with no company identification, logo or name. Ask that the worker introduce themselves and don’t assume that they work for the company you’ve hired.
How to Avoid Garage Door Repair Scams
You can easily avoid garage door repair scams by asking the following questions:
- Does the company have an established location with a verifiable address in your community?
- Can this company provide references from satisfied customers?
- How long has the company been in business?
- Can they provide a detailed estimate before beginning work?
- Do they have a favorable rating with the Better Business Bureau (BBB)?
How to Choose a Garage Door Dealer
When choosing a company to perform garage door repairs, maintenance or installation, look for a business that offers warranties on their parts and labor and proudly displays their completed work and customer reviews.
Also keep in mind the following characteristics:
- Experience and training: Look at how long the company has been in business in your area — do they understand the different environmental factors that can affect building materials? Do they have accreditation with the International Door Association?
- Code and regulation compliance: Ask the garage door company how they comply with local regulations and verify that their technicians carry the necessary experience to repair and install garage doors.
- Insurance: In cases of damage or injury, you’ll want to ensure beforehand that your garage door company has proper insurance — before hiring anyone, have them show you their Certificate of Insurance.
- Quality and reputation: Does the company have references from happy clients that they can provide to you, and do they offer fair pricing and exceptional service?
With these considerations, you and your family can spot and avoid garage door repair scams.
Call A-All Style Garage Door Today for Superior Service
For your garage door repair and maintenance, trust the professionals at A-All Style Garage Door. We’ve provided quality garage door services to the southwest suburbs of Chicago since 1981.
We are A+ Accredited by the Better Business Bureau and take pride in the quality of our work, as well as the many repeat customers that trust us to provide the best service at a fair price.
In addition, we’re an authorized Clopay® dealer and an Advanced Verified Garage Door Dealer by Google. We’re locally owned and operated in the Bolingbrook, IL area and offer a three-year warranty on parts and labor on new doors and openers and a one year warranty on all repairs.
To learn more about our services, call us today at 630-739-7170 or contact us online.
Garage Door Repair vs. Replacement – How to Decide
It’s the ultimate garage door question: Repair or replace? Obviously, in most cases, it will be cheaper and less time consuming to repair your garage door rather than replace it. But there are some situations when replacing the garage door is just the best option. How do you know which way to go? Here are a few guidelines to consider.
When to Repair Your Garage Door
The following circumstances will likely be remedied with a garage door repair:
- Cosmetic Damage Is Minimal: If the problem is minor damage to the door that could be fixed by simply replacing a panel or painting over the damage, repair is probably the better option. Note that in some cases, what may appear to be cosmetic only can sometimes also involve hidden structural damage to the tracks. If you are unsure, contact a professional.
- The Door Is Not Working Well: If your door is going up or down slower than normal, if it shudders or hesitates when opening or closing, or if it’s making a lot of noise but is still opening and closing fully in a reasonable amount of time, a minor repair will often do the trick.
- The Door Is New: If you’ve purchased your garage door in the last five years, you should still be able to get more use out of it. This is especially true if you’ve purchased a high-quality door like a Clopay® door. In addition, most high-quality door companies offer a warranty that will cover you in some circumstances.
When to Replace Your Garage Door
There are situations that will require more than just a repair. Here are a few of them:
- Cosmetic Damage Is Massive: If your door has major rot or rusting due to age and the elements or if the damage is across the entire door and not just a panel or two, it’s probably time to go for a replacement.
- The Door Is Not Working at All: If your door will not open or close at all or is stuck halfway, it’s possible that a repair will be the answer. It may, however, be symptomatic of a bigger problem that could necessitate a repair almost as expensive as getting a new door — in which case it’s probably a better value to buy a the new one.
- The Door Is Older: If your garage door is 10 years old or older, things are going to start to wear out on a regular basis. If the door is damaged or not working properly, this could be a good opportunity to start fresh.
A-All Style Garage Door in the Southwest Suburbs of Chicago
If you have a home in Naperville, Plainview or another spot in the southwest suburban Chicago area and are not sure whether it’s time to replace or repair your door, contact us at A-All Style Garage Door Company. We’ll help you figure out what to do based on your budget and the condition of your door.
Whatever you decide, we can give you a free and fair estimate on either repair or replacement to help you make your decision.
Does My Garage Door Need a Tune-Up? Plus, Free Annual Maintenance Checklist
A good garage door is like a good umpire. If they’re doing their job well, you don’t even notice them. Still, a garage door system is a piece of mechanical equipment. It has moving parts that can fail or wear out, so it is important to ask yourself, “does my garage need a tune-up?” from time to time.
There are two situations specifically where a tune-up is likely necessary:
Something is wrong with the door.
Things can go wrong with your garage door before it stops working entirely. If your door is excessively noisy, opens and closes much more slowly than it should or shudders when going up or down, for example, a tune-up is probably called for. Here are some common problems that you may be having with your garage door.
A year has gone by.
Garage door systems get old just like the rest of us, and just as we should go in for a yearly physical, garage door yearly maintenance is ideal if you want your garage door to have a long life.
While you should have a professional perform your annual overhead garage door maintenance, there are some DIY garage door maintenance steps you can take to get a jump on things. Here is a free annual maintenance checklist for how to maintain a garage door.
Garage Door Maintenance Checklist
Check for Gaps
If you are inside the garage door and it’s closed, you should not see any light coming in through the door. If you do, it could be a problem with the door’s balance or the weather-stripping.
Check Cables and Hinges
See if any springs, cables or hinges are loose or rusty. Tighten anything that appears too loose, but only if you can do so easily with simple household tools. If you are struggling or if a part obviously needs replacing, call a professional. If you don’t, you risk hurting yourself or voiding the warranty, or both.
Listen to the Door
If your door is creaking, scraping, shuddering or excessively loud, you have a problem that you will want to have a professional address before it becomes a big repair.
Check the Balance
Turn off your garage door opener and lift your garage door manually. It should come to rest a few feet above the ground. If the door flies all the way up into the overhead track or if it goes up and then slams back down, you have a balance issue that you need a professional to fix.
Clean the Sensors
This problem usually won’t need a professional. Your photoelectric eyes, or safety sensors, alert the garage door not to come down if there is something underneath it. Clean them with a cloth and a mild cleanser regularly to make sure they work properly.
Check the Track
Make sure there is no debris blocking the track the garage door needs to ride along to retract overhead.
These garage door maintenance tips can help extend the life of your garage door, especially if you do them once a season or once a month, rather than just once a year. However, at least once a year, you should have a professional do a full maintenance check and tune-up.
If you are located in Naperville, Bolingbrook, Plainfield and throughout the southwest suburbs of Chicago, you can count on A-All Style Garage Door. We’ll replace any worn out springs or cables, check your door’s balance and identify any potential repairs.
If we see a serious problem, we’ll give you a free and fair estimate of what it would cost to fix to help you decide what to do. As a family-owned business operating in Illinois for over 35 years, we’re a name you can trust. To learn more contact us.